Free delivery in Quebec with any purchase of $150 or more, before taxes.
For our protection and yours, we use the STRIPE platform for all online orders.
The platform allows you to securely pay with a VISA or MASTERCARD credit card, as well as the option of installment purchases offered by AFFIRM.
*Accepted payment methods in-store are: cash, debit cards, VISA, and MasterCard.
- We strive to keep our website and its information up to date, but they may not be complete or entirely current.
- Prices of our products are subject to change without notice. Market fluctuations in the price of gold can have a significant effect on prices. We are not liable to you or any third party for any price changes.
- All prices listed on our online store exclude sales taxes. Prices are in Canadian dollars.
- Only a small portion of our products is available online. Some promotions are offered online only or in-store only.
- Online inventory may not be accurate, and some products may no longer be available. We may need to cancel orders at any time and without notice. A confirmation email will be sent to notify you.
- We make every effort to ensure that the photos on our online store are as true to reality as possible, however, we cannot guarantee that the display on your computer screen represents the exact color.
- We reserve the right to limit quantities of all products or services we offer.
For any questions, please feel free to contact us: service@bijouterielaperlerare.ca
Privacy Policy
Bijouterie La Perle Rare inc.
At Bijouterie La Perle Rare inc., we place great importance on protecting your privacy and the confidentiality of the personal information we collect. This privacy policy aims to transparently explain how we collect, use, store, share, and protect your personal information, as well as your rights in this regard, in accordance with the Act Respecting the Protection of Personal Information in the Private Sector (Quebec), including Law 25.
We collect the following personal information:
First and last name
Mailing address
Postal code
Email address
Phone number
Age or date of birth
Client number
Order number
Purchase and repair history
Résumé and cover letter (as part of a recruitment process)
This information may be collected in the following circumstances:
When creating a customer account (online or in store)
When making a purchase or placing an order on our website or in-store
When using our chat or customer service tools
When participating in a contest, draw, or event
When subscribing to our marketing communications (email, SMS, notifications, etc.)
During customer satisfaction surveys
When submitting a repair or appraisal request
When interacting with us on social media
While browsing our website (via cookies)
The personal information we collect is used for the following purposes:
To create and manage your customer account
To process and follow up on your orders, repairs, or service requests
To facilitate delivery, exchanges, or returns
To communicate with you regarding your purchases or inquiries
To offer personalized services tailored to your preferences
To improve our services, products, and marketing strategies
To prevent fraud and ensure the security of our platforms
To comply with our legal and regulatory obligations
To manage applications during the recruitment process
Certain data is required to access specific services. These fields are marked with an asterisk in our forms. If you do not provide this information, we may be unable to fulfill your request.
We obtain your consent for the collection, use, and disclosure of your personal information, unless otherwise permitted by law. Consent may be given verbally, in writing, explicitly, or implicitly, depending on the context. You may withdraw your consent at any time, subject to applicable legal or contractual obligations.
At Bijouterie La Perle Rare, we retain personal information for as long as necessary to fulfill the intended purposes, particularly to ensure proper follow-up on purchases, repairs, warranties, and service requests.
The information is stored in a customer file to trace the transaction history, facilitate after-sales service, and meet our tax and legal obligations.
When no longer needed, the information is securely destroyed or anonymized in accordance with our internal policy.
A cookie is a small text file automatically stored by a website on your device, allowing it to recognize your browser on subsequent visits and enhance your user experience.
Temporary cookies (session cookies) are automatically deleted when you close your browser. Permanent cookies remain on your device until their expiration date, after which they are deleted on your next visit.
You can withdraw your consent or adjust your cookie preferences by:
Modifying your customer account settings
Configuring your browser’s privacy settings
Contacting our Privacy Officer at:
iperle@bijouterielaperlerare.ca
We implement appropriate technical, physical, and administrative security measures to protect your personal information against unauthorized access, loss, theft, disclosure, or alteration.
Security measures include:
SSL protocol for online transactions
Firewalls and network monitoring
Restricted access to data (authorized employees only)
Regular backups
Secure logins and passwords
Online payments are processed through a secure payment platform using advanced encryption to protect your banking information. We never store the full details of your credit card on our servers.
You have the following rights:
Right of access: to obtain a copy of the information we hold about you
Right of rectification: to correct any inaccurate information
Right to withdraw consent: at any time
Right to object: to the use of your data for certain purposes, such as marketing
To exercise your rights, you may contact us by:
Phone: 819-372-1222
Mail:
Customer Service – Bijouterie La Perle Rare
300 rue Barkoff
Trois-Rivières, QC
G8T 2A3
In accordance with Law 25, any privacy incident involving personal information is documented. In the event of a serious risk of harm, the affected individuals and the Commission d'accès à l'information du Québec will be promptly notified.
Some personal information may be transferred to service providers located outside Quebec. In such cases, we ensure that adequate safeguards are in place to meet the requirements of Law 25.
The person responsible for the protection of personal information within our organization is:
Krystel Levasseur
Email: iperle@bijouterielaperlerare.ca
We reserve the right to modify this policy at any time. Any changes will take effect immediately upon publication on our website.
© 2025 Bijouterie la perle rare. Tous droits réservés.
